Shipping Policy

Shipping & Delivery

Processing & Delivery Times
Orders are processed within 1–3 business days and typically delivered within 5–10 business days, depending on your location.

Shipping rates are calculated at checkout based on your location and order size.

2. Shipping Locations

We currently ship within Australia, New Zealand, and the United States.

Orders are dispatched from our warehouse on the Gold Coast, Australia. We're committed to providing a seamless shipping experience, no matter where your journey begins.

 - International Orders
Orders shipped outside Australia may be subject to import duties or taxes imposed by the destination country. Any applicable duties or taxes are the responsibility of the customer.

3. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email.

You can track your order at any time via the shipping carrier’s website.

4. Delays or Lost Shipments
If your order is delayed or appears to be lost, please contact us at info@lussobound.com.au

We’ll work with the shipping carrier to resolve the issue as quickly as possible.